Terms of Service
Although unlocking your phone is 100% legal in the UK and another regions. standards and laws may apply differently elsewhere in the world. It will be the buyers responsibility to comply with all local laws and standards for unlocking their device.GENERAL :
We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
YOUR PHONE INFORMATION
It is integral to our service that you provide correct and accurate information relating to the handset you wish us to unlock. Ensure that the the IMEI number you proivide is correct it is important that you get your IMEI directly from your phone. Simply type *#06# into your mobile keypad. When Selecting Network, please choose Service Provider the phone is CURRENTLY LOCKED TO.
(DO NOT select the provider you intend to use, but the provider who has setup original restriction). Once an order is confirmed we cannot change phone details so please ensure details are correct before proceeding with your order.
REFUND POLICY
In a situation where a code does not work or cannot be calculated for your mobile a full refund will be issued. All refunds will be issued via our accounts team.
CANCELLATIONS
Orders cannot be cancelled once a customer has submitted an order and the code is processing. Refunds are only given when code cannot be sourced or has not worked as detailed in our terms above.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We will never collect sensitive information about you without your explicit consent. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If you have any questions/comments about privacy, please do not hesitate to contact us via support@code-unlocking.com