Terms of Service

Although unlocking your phone is 100% legal in the UK and another regions. standards and laws may apply differently elsewhere in the world. It will be the buyers responsibility to comply with all local laws and standards for unlocking their device.

Important: If you are in the United States of America and own a phone that was purchased before January 26th, 2013 you may legally unlock it in accordance with the exemption to the Digital Millenium Copyright Act. (DMCA) Cell phone unlocking will now be illegal in The United States of America for any USA service provider cell phone that is purchased AFTER January 26th, 2013 -- unless you have permission to unlock from the service provider your phone is locked to.

We will not knowingly provide any unlocking services or support for any USA service provider cell phone or smart phone purchased after January 26th, 2013. We will not be held liable or responsible if you place an order for an unlock code or software for any USA service provider cell phone that was purchased after January 26th, 2013. By making a purchase at this website, you accept full responsibility for complying with all local, national, and international laws. we will not knowingly give any advice or provide any service to anyone who wishes to unlock a phone that was purchased from a USA service provider after January 26th, 2013 in The United States of America.It will be the buyers responsibility to comply with all local laws and standards for unlocking their device.

GENERAL :

We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

YOUR PHONE INFORMATION
It is integral to our service that you provide correct and accurate information relating to the handset you wish us to unlock. Ensure that the the IMEI number you proivide is correct it is important that you get your IMEI directly from your phone. Simply type *#06# into your mobile keypad. When Selecting Network, please choose Service Provider the phone is CURRENTLY LOCKED TO.
(DO NOT select the provider you intend to use, but the provider who has setup original restriction). Once an order is confirmed we cannot change phone details so please ensure details are correct before proceeding with your order.

REFUND POLICY

In a situation where a code does not work or cannot be calculated for your mobile a full refund will be issued. All refunds will be issued via our accounts team.

CANCELLATIONS

Orders cannot be cancelled once a customer has submitted an order and the code is processing. Refunds are only given when code cannot be sourced or has not worked as detailed in our terms above.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We will never collect sensitive information about you without your explicit consent. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If you have any questions/comments about privacy, please do not hesitate to contact us via support@code-unlocking.com